Built for aesthetic clinics

Stop losing patients to slow replies.

Jade Automation installs AI systems that capture, qualify, and book treatment enquiries automatically — so your clinic never misses a potential patient again.

Book a free demo → See how it works →

What changes with Jade Automation

⚡

< 60 secAverage enquiry response time

📅

24 / 7Enquiries captured and qualified

📈

+64%Increase in consultation bookings

Based on typical clinic results in the first 30 days

The problem

Most clinics are haemorrhaging enquiries every single day.

Slow response times

A patient DMs your clinic at 9pm on Friday. By the time you reply Monday morning, they've booked with someone else. Speed is everything in high-intent enquiries.

Missed messages across channels

Instagram, WhatsApp, website forms, Facebook — enquiries come from everywhere. Without a system, things fall through the cracks daily.

No follow-up system

Someone expresses interest then goes quiet. Without automated follow-up, that revenue is simply lost — and your team doesn't have time to chase every lead manually.

Manual lead management

Your team spends hours every week screening enquiries, answering the same questions, and manually booking consultations. That's time not spent on patients in the chair.

Average clinic — monthly enquiry breakdown

40%

of potential consultation bookings are lost before the first reply is even sent.

Enquiries received100%

Replied to in time60%

Qualified & followed up35%

Converted to bookings20%

How it works

Your clinic's 24/7 digital patient assistant.

Installed once. Runs forever. Here's what happens from the moment a patient reaches out.

📥

Every message, one place

Instagram DMs, WhatsApp, website forms — all captured instantly and organised in one system. Nothing slips through.

🎯

Smart qualification

The system asks the right questions — what treatment, which location, when they want to come in — and filters serious patients from casual browsers.

📆

Instant booking

Qualified patients are handed your calendar. They pick a time and book on the spot — no back and forth, no delays.

🔁

Automatic follow-up

Interested but didn't book? The system sends gentle, timed follow-ups that bring leads back — without your team lifting a finger.

Pricing

Simple pricing. Built around your clinic.

Every system is custom-built to your channels, your booking platform, and your workflow. All plans include a one-time setup fee and a monthly retainer covering your system management and optimisation.

Starter

AI Patient Conversion

An intelligent system that captures treatment enquiries and guides patients from their first message to a booked consultation.

Setup fee starting from

$1,500

Monthly retainer from

$800/month

AI consultation assistant
Website enquiry chatbot
Instagram DM automation
Lead capture and qualification
Consultation booking integration
Up to 2 integrations

Book a demo

Try Jade Automation free for 2 weeks.

See exactly how our AI system captures and converts enquiries for your clinic — with zero risk. No setup fee, no retainer, just results.

Full AI system configured for your clinic
Live on your website, Instagram & channels
No credit card or commitment required
Dedicated onboarding support included

Start your free trial →

Book a demo to get started. No obligations.

Days Free

No strings attached

Integrations

Works with your existing tools.

No need to change your booking system or CRM. We connect with whatever you're already using — and if it's not listed, just ask.

📋Cliniko

📋Phorest

📋Timely

📋HotDoc

📸Instagram DMs

💬WhatsApp Business

🌐Website contact forms

💙Facebook Messenger

📅Google Calendar

⚙️Custom booking systems

Don't see your platform? We work with any integration — every system is custom-built to fit your clinic.

Steph Collins, Founder of Jade Automation

Our founder

I built this because clinic owners deserve better than losing patients to unanswered messages.

Hi, I'm Steph Collins — founder of Jade Automation. I started this business because I kept seeing the same thing: AI was transforming marketing, savvy agencies were pivoting from social media to building intelligent automation systems, and most clinic owners had no idea it was even possible.

After researching the aesthetic and beauty industry specifically, I found a clear gap — high-enquiry clinics with incredible treatments and passionate owners, losing thousands in revenue every month simply because they didn't have the right systems in place to respond and convert.

So I built Jade Automation to bridge that gap. Every system we build is tailored to your clinic, your tone, and your workflow. We're not a generic chatbot provider — we're your automation partner.

Steph Collins

Founder, Jade Automation

What clinics say

Results that speak for themselves.

★★★★★

"Before Jade Automation, we were losing enquiries every weekend. Now every message gets a response within seconds and consultations are being booked while we sleep. It paid for itself in the first two weeks."

Clinic Owner

Aesthetic Clinic, Sydney NSW

★★★★★

"We went from 8 to 22 consultation bookings in the first month. The system handles our Instagram DMs, website enquiries, and even the follow-ups. I didn't realise how much we were leaving on the table."

Clinic Director

Cosmetic Clinic, Melbourne VIC

★★★★★

"Steph built the system around our existing booking platform — we didn't have to change anything. Within two weeks the difference was obvious. Our team now focuses on patients, not chasing messages."

Practice Manager

Laser Clinic, Perth WA

FAQ

Everything you need to know.

What integrations do you support?

We work with any booking system, CRM, or communication platform — Cliniko, Phorest, Timely, HotDoc, Instagram, WhatsApp, website forms, and more. If you have a custom setup, we'll build to fit. You don't need to change anything you're already using.

How long does setup take?

Most systems are live within 7–14 days of onboarding. We handle the full build — you just need to give us access to your relevant platforms and answer a few questions about your workflow.

Will it sound like a robot to my patients?

No. Every system is trained on your clinic's tone, services, and FAQs. Patients interact with a system that sounds like your team — warm, professional, and specific to your treatments. You review and approve all messaging before go-live.

What if the system can't answer a question?

The system is designed to qualify and route — not replace your team. If an enquiry falls outside the automation's scope, it flags the conversation and notifies your team immediately so a human can step in.

Do I have to sign a long contract?

After an initial 3-month onboarding period (needed to properly build, test, and optimise your system), we move to month-to-month. No lock-in.

How do I know it's actually working?

You'll receive monthly reporting showing enquiry volume, response times, qualification rates, and bookings generated. Growth and Scale plans include a live analytics dashboard.

Will it replace my receptionist?

No — it works alongside your team. It handles the volume so your receptionist can focus on in-clinic patients instead of screening messages. Most clinic owners find it dramatically reduces admin without replacing any staff.

Do you work outside Sydney, Melbourne, and Perth?

Yes — we work with aesthetic and beauty clinics across Australia. All onboarding and ongoing support is handled remotely.

Stop losing patients to slow replies.

Most clinics are haemorrhaging enquiries every single day.

Slow response times

Missed messages across channels

No follow-up system

Manual lead management

Your clinic's 24/7 digital patient assistant.

Every message, one place

Smart qualification

Instant booking

Automatic follow-up

Simple pricing. Built around your clinic.

Try Jade Automation free for 2 weeks.

Works with your existing tools.

Results that speak for themselves.

Everything you need to know.

What integrations do you support?

How long does setup take?

Will it sound like a robot to my patients?

What if the system can't answer a question?

Do I have to sign a long contract?

How do I know it's actually working?

Will it replace my receptionist?

Do you work outside Sydney, Melbourne, and Perth?

Book your free 20-minute demo today.